CIM has been ISO 9001 certified since September 2003. This means that the service management system CIM offers its clients complies with ISO 9001:2008 quality standards. Obtaining such certification reflects the importance CIM attaches to the quality of its activities and offers clients an additional guarantee of satisfaction.

The CIM quality policy

CIM’s  management and staff are committed to offering all clients:

• a personalized response to client needs and expectations
• respect in relation to contractual agreements
• a multidisciplinary team, consisting of conscientious professionals with cutting-edge expertise in their field
• a synergistic approach that assures creativity, innovation and client involvement
• a rigorous, objective and upright approach
• assurance that the services offered meet ISO 9001:2008 standards and that the effectiveness of the quality management system is being continuously improved